Last Updated: November 7, 2026

At Studio 13 Teenn, we aim to make your shopping experience smooth and convenient. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Delivery Coverage

Studio 13 Teenn currently offers delivery services within Pakistan only.

We do not currently offer international shipping. Our delivery coverage may be updated in the future.

2. Order Processing

Once you place an order, our team may contact you to confirm your order details and delivery information.

Orders are generally processed after confirmation. Processing times may vary depending on product availability, order volume, and business days.

Orders placed on weekends or public holidays may take additional time to process.

3. Delivery Time

Estimated delivery time depends on your location and courier service.

Delivery may take longer during:

• Public holidays and seasonal sales.

• High order volumes.

• Unexpected courier delays.

• Weather conditions or other circumstances beyond our control.

We will make reasonable efforts to dispatch orders as quickly as possible.

4. Shipping Charges

Applicable shipping charges will be communicated during the checkout or order confirmation process.

Any delivery charges will depend on the delivery location, courier service, and order details.

Please review the shipping charges before confirming your order.

5. Order Tracking

Where tracking facilities are available, customers may receive tracking information after their order has been dispatched.

You can contact our customer support team if you need assistance with your delivery status.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery details, including:

• Full name

• Complete delivery address

• City

• Active phone or WhatsApp number

Studio 13 Teenn will not be responsible for delivery issues caused by incomplete or incorrect information provided by the customer.

Additional charges may apply if a shipment needs to be redirected or delivered again.

7. Delayed or Undelivered Orders

Although we work with courier partners to ensure timely delivery, unexpected delays may occur.

If your order has not arrived within the expected delivery period, please contact us so we can help check its status.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery.

To help us review your concern, you may be asked to provide:

• Your order details.

• Clear photographs or videos of the received item.

• A brief explanation of the issue.

Any return, exchange, or replacement will be handled according to our Return & Exchange Policy.

9. Contact Us

For shipping and delivery questions, please contact:

Studio 13 Teenn

Website: https://studio13.pk/

Email: info@studio13.pk

Phone / WhatsApp: +92 333 8611231

Thank you for shopping with Studio 13 Teenn. We appreciate your trust and look forward to delivering your favourite styles to your doorstep.